Domestic Shipping Policy
This Domestic Shipping Policy pertains exclusively to products listed on the DieselToughbooks.com website (collectively referred to as the "Site") as "Sold and Shipped by DieselToughbooks.com," intended for shipment within the United States.
General Shipping Terms
These DieselToughbooks.com General Shipping Terms apply to all shipping options.
Orders placed before 4:00 PM Eastern Time (EST) are typically processed the same business day. Orders placed after 4:00 PM EST may be processed on the next business day.
All orders are subject to a handling time of 0–1 business day before shipment.
Orders are fulfilled and shipped Monday through Saturday, excluding holidays.
Delivery times are calculated in business days only.
The estimated arrival date is an estimate only and does not guarantee the exact delivery date.
Weekends and holidays are not included in delivery estimates.
Domestic Shipping (United States)
We offer FREE shipping on all orders within the United States.
Estimated delivery time within the United States is 0–3 business days from the date the order is placed, consisting of:
• Handling Time: 0–1 business day
• Transit Time: 0–2 business days
Actual delivery times may vary depending on carrier operations, weather conditions, holidays, and destination location.
International Shipping
We currently offer international shipping to the following countries:
Canada
• Flat Shipping Rate: $350
• Handling Time: 0–1 business day
• Transit Time: 2–5 business days
• Estimated Total Delivery Time: 2–6 business days
Australia
• Flat Shipping Rate: $450
• Handling Time: 0–1 business day
• Transit Time: 5–7 business days
• Estimated Total Delivery Time: 5–8 business days
International shipping rates are subject to change without notice.
Customers are solely responsible for any customs duties, import taxes, brokerage fees, VAT, GST, or other charges imposed by their destination country.
Shipping Fees
For international orders, shipping fees are non-refundable. This includes, but is not limited to:
• Returned orders
• Refused deliveries
• Undeliverable packages
• Cancelled orders after shipment
Carrier Delays
DieselToughbooks.com is not responsible for shipping delays caused by carriers, weather events, customs processing, natural disasters, labor disruptions, or other circumstances beyond our control.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided by the customer.